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Question: How does Door to Door Work? Answer: Once reservations closes the day before your scheduled trip, our Dispatch Department will map out the route for the following day and call each passenger directly to confirm their pick up time. The times published on our website are approximate pick up times and the actual pick up times can vary up to 30 minutes. However, the arrival time is generally an accurate estimate but it can also vary depending on how many drop off requests we receive. The departure times shown is generally the latest you can expect to be picked up, however, that will be confirmed the night before your trip between the hours of 7PM and 9PM |